Free shipping Islandwide for orders SGD$80 and above!

Privacy Policy

Kids GainHealth takes your privacy very seriously, so we will only collect, use, and share your personal data and information as mentioned in this Privacy Policy.

Our Privacy Policy contains a description of how your personal information is collected, used, and shared when you visit or make a purchase from www.kidsgainhealth.com, hereafter specified as the ''Site''.

Personal Information We Collect

When you visit or attempt to purchase by using the Site, we automatically collect some information about your device, including the web browser, time zone, IP address, and a few of the cookies that are already installed and present on your device. Furthermore, as you browse the Site, we also collect information about the individual web pages or products that you view, the websites or search terms referred you to the Site and information on your interaction within the Site. Henceforth referring this automatically-collected information as ''Device information''.

We collect Device Information using the following technologies:

''Cookies'' or data files already placed on your device or computer from which you browse and often they contain an anonymous unique identifier. To learn more about cookies and know how to disable them, visit https://www.allaboutcookies.org/

  • ''Log files'' track all the actions and activities occurring on the Site and collect data such as your Internet Service Provider (ISP), IP address, browser type, referring/exit pages, and date/time stamps.
  • ''Tags'', and ''pixels'' are electronic files used for recording information about how you browse the Site.

Also, when you make a purchase or attempt for purchasing through the Site, we collect some specific information from you, including your name, payment information, shipping and billing address, and phone number. Henceforward, referring to this information as ''Order Information''.

The ''Personal Information'' in this Privacy Policy refers to both the Device Information and Order Information.

How do we use your personal information?

We use the Order Information such as processing your payment, providing you with invoices and/or order confirmations and arranging for shipping that we collect generally to fulfil any orders you place through the Site.

Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen the orders you have made for potential risk or fraud; and
  • Provide you with information or advertising related to our products or services when they are in line with your shared preferences.

We use the Device Information such as your IP address that we collect when using the Site to help us screen for any potential fraud and risk. Also, we do so to improve and optimize our Site, for instance, by generating analytics about browsing and interaction of our customers with the Site to provide you with more customized services, as well as to assess the success of our digital marketing and advertising campaigns.

Do Not Track

We do not in any way alter data collection of our Site and use any illegal or unethical practices when we get a Do Not Track signal from your browser. Your Rights We offer you certain choices associated with the personal information we obtain about you. For instance, if you have created an account on the Site, you can change your communication preferences by logging into your account and clicking ‘Communication Preferences’ on your Account Settings. To the extent provided by applicable law, you can also object to the use of your personal information for direct marketing purposes and unsubscribe from our marketing mailing lists by following the ‘Unsubscribe’ link in our emails or contact us as specified in our Contact Us section given below. We will apply your preferences going forward.

To the degree provided by applicable law, you may request:
(1) Access to the personal information we maintain about you
(2) To update, correct, amend, or erase your personal information; or
(3) Restriction of our use of your personal information

By contacting us as mentioned in the Contact Us section below.

To the extent provided by applicable law, as a European resident, you have the right to access personal information, we hold about you and to ask that your personal information be corrected, updated, or deleted, as and when needed. If you would like to exercise this right, please contact us through the contact information mentioned below.

Further, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you, for instance, if you make a purchase through the Site, or otherwise pursue our legitimate business interests mentioned above. Furthermore, your information will be transferred outside of Europe, to Canada and the United States.

If, however, you are not content and pleased with our response, you may have the right to file a complaint with a privacy regulator based on your location.

Data Retention

On making a purchase by placing an order through the Site, we will retain your Order Information for our records unless and until you ask us for removal and deletion.

Special Disclaimer

Kids GainHealth does not warrant and shall have no liability for the information contained in this website and on our live chat/helpdesk regarding recommendations regarding supplements for any and all health purposes. The Singapore Food Agency (SFA) or the Health Sciences Authority (HSA) has not evaluated any claims regarding the specific nutrients or products.

Please note that dietary supplements are not intended to diagnose, treat, cure, or prevent disease. Get a consultation with your healthcare professional or a doctor before starting any diet, exercise, or supplementation program. Kids GainHealth makes no guarantee or warranty, implied or expressed regarding any products or services sold, including any warranty of merchantability or fitness for a particular purpose.

Information present in the Kids GainHealth website is in summary form and it is intended to provide a broad consumer understanding and general knowledge of health care. Information stated on the site should not be considered complete and kids GainHealth should not be used as a replacement for a consultation, or advice from your healthcare provider or a physician. We do not recommend the self-management of health problems, as the information obtained by using this website is not exhaustive and does not cover all diseases, physical conditions, ailments, or their treatment.

It is highly recommended to consult your physician or healthcare provider immediately should you have any health-related queries. Medical advice should not be disregarded, and there should not be a delay in seeking help because of something you have read at Kids GainHealth.

Changes

We may update our Privacy Policy from time to time to keep it updated so that it reflects the changes to our practices or for other legal, operational, or regulatory reasons.

Contact Us

For more information about our practices on your privacy, if you have questions, or if you would like to raise a complaint, please contact us by e-mail at info@kidsgainhealth.com or by mail using the details given here.

This website collects information for cookies Learn More
Accept